Privacy Policy

Last updated: February 22, 2026

Your Privacy Matters

We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

When you create an account, make a purchase, or use our services, we collect information that identifies you, including:

  • Name, email address, phone number
  • Payment information (processed securely through third parties)
  • Profile information and preferences
  • Government ID for verification purposes
  • Shipping and billing addresses

Usage Information

We automatically collect information about your use of the platform:

  • Device information (IP address, browser type, operating system)
  • Pages viewed and features used
  • Time and frequency of visits
  • Search queries and booking preferences

Location Information

With your consent, we may collect precise location data to provide location-based services, such as finding nearby properties or services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improveour services
  • Process transactionsand send related information
  • Verify identityand prevent fraud
  • Communicate with youabout updates, security, and support
  • Personalizeyour experience with relevant recommendations
  • Analyze usage patternsto improve our platform
  • Comply with legal obligations
  • Enforce our Terms of Service

3. Information Sharing

We Share Your Information With:

  • Other Users:When you book a stay or make a purchase, relevant information is shared with the host or seller
  • Service Providers: Third parties who help us operate the platform (payment processors, cloud services, analytics)
  • Business Partners:Trusted partners who provide services on our platform
  • Legal Authorities:When required by law or to protect our rights

We Do Not Sell Your Personal Information

We never sell your personal data to third parties for their marketing purposes. We only share information as described in this policy or with your consent.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • PCI DSS compliance for payment processing
  • GDPR and CCPA compliant practices

Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use our platform
  • Provide personalized content and recommendations
  • Analyze platform performance and usage trends

You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the platform.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access:Request a copy of your personal data
  • Correction:Update inaccurate or incomplete data
  • Deletion:Request deletion of your personal data
  • Objection:Object to processing of your data
  • Restriction:Request limitation of data processing
  • Portability:Receive your data in a portable format
  • Withdraw Consent:Withdraw consent at any time

To exercise these rights, please contact us at[email protected]or use the data export feature in your account settings.

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

For users in the European Economic Area, we rely on Standard Contractual Clauses and other legal mechanisms to ensure adequate protection of transferred data.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: [email protected]

Address: Privacy Team, Store79, [Address]

Response Time:We typically respond within 30 days